E-commerce catalogs are playing a pivotal role in sales and marketing today. As businesses strive to be competitive in the digital marketplace, expert eCommerce catalog management companies are ensuring high product visibility and customer engagement for its clients.
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The digital storefront has revolutionized retail, with eCommerce catalog management emerging as the linchpin of online sales success. NASDAQ’s prediction that 95% of purchases will be online by 2040 underscores the critical importance of a well-curated digital product showcase. Precision in eCommerce catalog management is non-negotiable; even minor inaccuracies can trigger a domino effect of lost sales and tarnished reputations. Alarming statistics reveal that 65% of product returns stem from retailer errors, while 22% of customers cite misleading online representations as their reason for returns.
As millions of e-commerce ventures vie for consumer attention globally, the intricacies of managing vast product catalogs have outpaced in-house capabilities. Consequently, businesses are increasingly partnering with specialized outsourcing services to navigate the complexities of product information management (PIM), ensuring impeccable data quality and consistency across bustling online marketplaces.
How to select the best eCommerce catalog management companies
A search on the internet will give you the names of several hundred eCommerce catalog management solution providers. Most will claim to provide the same or similar services related to eCommerce catalog management.
But keeping data consistent and updated, listing products on multiple channels supporting different formats, and tagging as per customer preference, requires dedicated infrastructure. Any deficiency in fulfilling such requirements can render your ecommerce catalog ineffective.
Thus, to compile our list of top ecommerce catalog management companies, we first checked whether the companies offer:
- Migration of data from legacy systems to catalog on the latest ecommerce platforms.
- Entry and updating of product descriptions, specifications including price, SKUs, images, etc.
- Product information management (PIM), i.e. categorization, indexing, meta data and archiving.
- Integration support with existing ERP and PIM systems.
- Advanced search and guided navigation functionalities.
- Catalog enrichment, including optimization of product images, retouching and validation.
- Integration support for shopping carts and billing and order management systems.
- Omnichannel access and display.
Specialized e-catalog management services can help you overcome many challenges. But the last thing you want is to hire the wrong company. So, to make your job easy, we have listed below the 6 companies most capable of providing product data optimization on digital platforms for clients.
Top 6 eCommerce catalog management companies for outsourcing
To identify the most capable vendors, we evaluated multiple factors beyond those mentioned earlier. Our assessment included experience, infrastructure, employee strength, global presence, client base, and the range of complementary services essential for ecommerce operations. Based on our comprehensive research, here are the top 6 eCommerce catalog management companies you can trust to meet your outsourcing needs.
Infosys Equinox, a cutting-edge digital eCommerce platform, excels in providing hyper-segmented and omnichannel catalog management services. Leveraging Infosys’ extensive expertise, Equinox offers robust eCommerce catalog management solutions for enterprises seeking to optimize their online presence. Their future-ready catalog management process architecture provides unparalleled flexibility, allowing businesses to select tailored, out-of-the-box solutions.
Equinox empowers eCommerce players to harness emerging channels, fostering closer consumer-brand interactions. Their eCommerce catalog management as-a-service seamlessly blends digital and physical experiences, enabling exceptional contactless shopping. Trusted by numerous leading global enterprises, Infosys Equinox facilitates over $15B in annual eCommerce gross merchandise value. Their comprehensive offerings include digital catalogs with embedded buy buttons, advanced price search options, backend services for promotions and inventory management, product finders, AR/VR applications, and value-added services for customer account and order management.
With a Glassdoor rating of 3.9, Infosys Equinox is praised for its innovative product data optimization and commitment to sustainability in eCommerce solutions.
2. Hitech BPO
Hitech BPO, a leading provider of Business Process Outsourcing Solutions since 1992, is an ISO-certified company recognized by Dun & Bradstreet as a top BPO Company for four consecutive years. Specializing in eCommerce catalog management, Hitech BPO offers customized solutions for industry giants like Amazon and eBay.
With a global presence and a team of 1,200+ trained professionals, they’ve successfully handled over 3,100 projects for 5,000+ clients across five countries. Their comprehensive eCommerce catalog management services include catalog data entry and conversion, updating and maintenance, product image editing, and data cleansing and enrichment. Hitech BPO’s expertise in catalog management process architecture and product information management (PIM) drives high conversions for eCommerce businesses.
With offices in India, the USA, and the UK, and delivery centers in Ahmedabad, India, Hitech BPO boasts 30 years of experience in the BPO sector. Their commitment to a ‘client first’ approach is evident in the 95% of revenue generated through recurring clients. Hitech BPO’s Glassdoor rating of 3.7 reflects employee satisfaction with their professional growth opportunities and work-life balance.
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Sana Commerce, established in 2007, is a leading eCommerce platform with 15 years of experience in catalog management solutions. Headquartered in Rotterdam, with a presence in the US, Europe, and the Middle East, Sana supports both B2C and B2B scenarios. Their expertise in eCommerce catalog management helps manufacturers, wholesalers, and distributors create well-managed online product catalogs.
Sana’s eCommerce catalog management services ensure customers easily find products, details, specifications, images, and related items. They offer customized product displays per customer segment, backed by advanced design capabilities and cutting-edge technology. Sana Commerce excels in creating catalogs fed with real-time ERP data, user-friendly navigation, enticing designs, and accurate inventory management.
Their product information management (PIM) solutions, supported by a global partner network, provide expert eCommerce advice and online catalog marketing. With a Glassdoor rating of 4.1, Sana Commerce is praised for its innovative approach to catalog management process architecture and commitment to client success.
4. Team4eCom
Team4eCom, a leading eCommerce support service provider, boasts 19+ years of experience in catalog management solutions. With a team of 1000+ seasoned specialists, they’ve successfully completed numerous noteworthy eCommerce catalog management projects across various industry verticals.
Operating from offices in the US, UK, and Lithuania, Team4eCom offers comprehensive eCommerce catalog management services since 1999. Their expertise spans Channel Advisor management, eBay listing, Amazon data entry, and more. Team4eCom’s range of services includes catalog building and indexing, bulk product upload, image editing, inventory management, data cleansing, and product listing.
Their catalog management process architecture ensures efficient handling of product information across multiple platforms. With a focus on product information management (PIM), Team4eCom delivers tailored solutions to meet diverse client needs. The company’s Glassdoor rating of 3.8 reflects employee satisfaction with the collaborative work environment and opportunities for professional growth. Team4eCom’s commitment to quality and innovation in eCommerce catalog management has earned them a loyal global client base.
5. Dinarys
Dinarys, founded in 2014, is a comprehensive software engineering and IT consulting partner specializing in eCommerce catalog management services. With over a decade of experience, their certified experts have empowered 100+ global companies with cutting-edge technology, ensuring exceptional ROI.
Dinarys excels in eCommerce catalog management for medium and large enterprise retailers and manufacturers, driving e-commerce channel growth. Their primary focus is delivering top-notch software under transparent processes to meet clients’ specific KPIs. Dinarys offers custom e-commerce/web/mobile development, software audits, digital transformation, and team augmentation.
Their engineered solutions encompass end-to-end e-commerce platforms, omnichannel experiences, loyalty programs, data structuring and management, in-store experiences, back-office systems, and product information management (PIM).
With a Glassdoor rating of 4.2, Dinarys is praised for its innovative approach to catalog management process architecture and commitment to employee growth. Their expertise in creating seamless eCommerce catalog management solutions has established Dinarys as a trusted partner in the industry.
TransForm Solutions, established in 2002, is a leading provider of business process outsourcing (BPO) services, specializing in eCommerce catalog management for global organizations. With a diverse clientele spanning automotive, education, insurance, logistics, and real estate sectors, TransForm Solutions offers comprehensive eCommerce catalog management services. Their expertise in eCommerce catalog management services has garnered a remarkable 95% customer retention rate.
TransForm Solutions excels in providing eCommerce support operations, including product and reputation management, back-office operations such as HR and admin, and data services for accurate insights. Their catalog management process architecture ensures efficient handling of product information across various platforms.
With a focus on product information management (PIM), TransForm Solutions delivers tailored solutions to meet diverse client needs. The company’s Glassdoor rating of 3.9 reflects employee satisfaction with the professional growth opportunities and work-life balance. TransForm Solutions’ commitment to innovation and customer-centric approach has established them as a trusted partner in the eCommerce industry.
Conclusion
Selecting the ideal catalog management service provider requires careful consideration and research. The six specialists we’ve highlighted offer diverse strengths in eCommerce catalog management and eCommerce catalog solutions. At HabileData, we go beyond traditional services, acting as strategic partners in maximizing your catalog’s potential as a powerful marketing and sales tool.
Our expert consultants leverage cutting-edge catalog management process architecture to drive your eCommerce success. Don’t settle for ordinary – partner with HabileData to transform your product catalogs into dynamic assets that fuel growth and customer engagement. Elevate your eCommerce game with our tailored, innovative approach to catalog management.
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